Shipping policy
Shipping Options
We offer shipping based on order volume and weight, with the following options:
- Standard Delivery: Estimated 5–8 business days
- Express Delivery: Estimated 1–2 business days
Shipping fees are calculated at checkout based on the size and weight of your order.
Order Processing
Orders are processed within a reasonable timeframe after payment confirmation.
Processing times may vary depending on:
- Order volume
- Product availability
- Operational requirements
Multiple Shipments
Orders may be fulfilled in multiple packages depending on product availability and logistics.
Customers will be notified where applicable.
Delivery Timeframes
All delivery timelines provided are estimates only and are not guaranteed.
We are not liable for delays caused by:
- Courier services
- Customs clearance (for international orders)
- External factors beyond our control
Risk & Responsibility
Once an order has been shipped:
- Risk of loss transfers to the customer
- We are not responsible for:
- Lost parcels
- Delayed deliveries
- Courier-related issues
We may assist on a case-by-case basis, but this does not constitute liability.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information.
We are not liable for:
- Failed deliveries due to incorrect or incomplete addresses
- Additional shipping charges incurred for re-delivery
International Shipping
International shipping is handled on a case-by-case basis.
Customers are responsible for:
- Any applicable customs duties, taxes, or import charges
- Compliance with local regulations
Delivery timelines for international orders may vary significantly.
General Policy
We reserve the right to:
- Modify shipping methods, fees, and timelines at any time
- Refuse or cancel shipments where necessary
